Cancellation, Returns & Refund Policy
At 360Printing, your satisfaction is our priority. We take great care in crafting and delivering high-quality, customized products. However, in the rare case that something goes wrong due to our error, we’re committed to making it right.
Returns & Refunds
Eligibility for Refunds
-
Refunds are only applicable if the product arrives broken or has incorrect customization due to an error on our part.
-
To be eligible, you must report the issue within 24 hours of receiving the product.
-
An unboxing video or clear photographic evidence is required to validate your return or refund request.
-
Refunds will not be issued for customer errors in customization or mishandling post-delivery.
Return Shipping
-
If the issue is confirmed to be our fault, we will cover the return shipping costs.
-
If the product is damaged after delivery or due to customer error, return requests will not be accepted.
Order Cancellation
-
Orders can be cancelled only before they are dispatched.
-
Once an order is shipped, it can no longer be cancelled — only returned if it qualifies under our return policy (i.e., broken or wrong customization).
Refund Processing Timeline
-
Once the returned product is received and verified, refunds will be processed within 5 to 7 business days.
-
We strive for a quick and transparent resolution to all eligible claims.
Need Help?
If you have any concerns or need assistance with a return or refund:
📧 Email: info@360printing.in
📞 Phone: +91-9682592144
Thank you for choosing 360Printing — where your ideas are printed with care and precision.
